Fairies Nanny Agency is committed to protecting the privacy and security of our clients and nannies. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act of 1998, the Privacy and Electronic Communications Regulations (PECR), and all other applicable data protection and privacy laws, including international regulations where relevant. By using our services, you agree to the terms of this policy.

1. Information We Collect

We only collect the information necessary to provide our services to you, which may include:

Personal information: such as your name, address, email address, and phone number.

Professional information: for childcare providers, this may include work history, qualifications, references, and other relevant

 information needed to introduce you to families.

Payment details: for processing payments related to the services we provide.

We may also collect any additional information you voluntarily provide to us during the course of using our services.

2. How We Use Your Information

Fairies Nanny Agency will only use your personal information for the following purposes:

To introduce families to suitable childcare professionals.

To facilitate and manage your childcare placement.

To process payments and provide customer support.

To communicate with you regarding our services and updates.

We will not use your personal data for any purpose outside of these, and we will never sell your information to third parties.

3. Sharing Your Information

We take your privacy seriously and will ensure that any information we collect is treated as confidential. Your personal data will only be shared with the following parties:

Childcare professionals and families: When arranging placements, relevant information will be shared between nannies and families for the purpose of the service.

Service providers: Third-party providers such as payment processors may be given access to your information to facilitate transactions or provide necessary services.

Legal obligations: We may be required to disclose your data if requested by law or in compliance with legal regulations, including the Investigatory Powers Act 2016 or other applicable legislation.

All parties we work with are required to handle your information in compliance with GDPR, PECR, and other relevant data protection laws.

4. Data Security

We are committed to keeping your personal data secure. We use appropriate technical and organizational measures to protect the data we collect from unauthorized access, disclosure, alteration, or destruction. Our database of client and nanny information is securely protected against unauthorized entry and access.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes outlined in this Privacy Policy. Once your information is no longer needed, it will be securely deleted or anonymized.

6. Your Rights

Under the GDPR, you have several rights concerning your personal data, including:

Right to access: You can request a copy of the personal information we hold about you.

Right to rectification: You can ask us to correct any inaccurate or incomplete information.

Right to erasure: You can request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected.

Right to restrict processing: You can request that we limit how we process your data.

Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to object: You can object to the processing of your personal data for direct marketing purposes or any other legitimate interests we pursue.

Additionally, under the UK Data Protection Act 2018 and California Consumer Privacy Act (CCPA) (if applicable for U.S.-based clients), you may have further rights regarding access, deletion, and transparency of personal information.

To exercise any of these rights, please contact us at fairiesnannyagency@hotmail.com.

7. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. These technologies help us understand how visitors use our site and allow us to improve our services.

You can choose to disable cookies via your browser settings, though this may affect the functionality of certain parts of the website.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. Any updates will be posted on our website, and we encourage you to review the policy periodically to stay informed of how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

fairiesnannyagency@hotmail.com